FAQ's

At Home Health Plus, we understand that it can get confusing to navigate through the healthcare system. We hope to make this process easier for you by providing answers to frequently asked questions, along with access to resources for patients and families in need of Home Health, Hospice and Community Services. Below, we have provided information that may help to inform you during this time. If you have any additional questions, please contact Home Health Plus at (214) 341-6868 or email us at info@hhptexas.com. Looking forward to hear from you soon:

 

What is Home Health care?

Home Health care is skilled care provided in the comfort of a patient’s residence. Care is focused on helping people manage a chronic condition and/or recover from illness, surgery, accident or change in medical status (For more information please visit www.medicare.gov). Please note that all home health care companies provide same services but not all are the same. At Home Health Plus, we always strive to perform excellent service customized to our patient’s needs.

What are the advantages of Home Health Care?

In many cases, home health care permits a person to be discharged from the hospital, reduces hospital re-admission, assists with more rapid recovery be discharged earlier from a hospital, reduces hospital admissions, assists with a more rapid recovery. Most importantly, people are happier at home and receive more care and attention from family, friends and home health care professionals.

Who uses Home Health Care?

People of all ages use home health care services-from senior citizens to young children. Some examples include:

  • those who are able to be discharged from a hospital or nursing home but need additional care
  • those who are terminally ill and want to live their final days with dignity surrounded by their loved ones in the comfort of their own home
  • those who have short-term health needs
  • those who need assistance, due to age or disability, to remain at home
  • those who need education about the disease process and training on how to best care for themselves.

When should you consider getting Home Health Care?

The time to consider home health care for you or a loved one is when help is needed with some or all of the normal activities of daily living, -such as hygiene, housekeeping, cooking, shopping or even walking steadily without assistance.

Other indications maybe that more help is needed than the family is able to offer or there is an increase in forgetfulness that may prove dangerous because of medications improperly taken or stove burners being left on.

Ideally, home health care is - like anything else - a step that is best planned for in advance as in the case of a home recovery from an elective surgery or when the caregiver in the family plans a vacation or simply needs relief. In reality, however, these instances are the exception rather than the rule. Fortunately, A Better Home Health Care has a working staff of more than 200 employees and is often able to fill your needs even with very short notice.

Who pays for Home Health care?

If you qualify then Medicare pays 100% of the bills for your home health care. Medicaid and private insurance will also pay for home care. Benefits vary per policy and verification of benefits is required. We have contracts with Medicaid and Most of the Insurance companies, which makes it easier for the patients. At home health plus we take care of billing for you and bill appropriate payer on your behalf.

Who qualifies for Medicare-reimbursed services?

Patients must be 65 years of age or older, permanently disabled and homebound. The primary care physician must provide a referral for home health care. Patients younger than 65 may qualify if they have received Social Security disability benefits for at least two years, they currently receive Social Security benefits, or are enrolled in the railroad retirement system. For more information please visit www.medicare.gov)

Will Medicare pay for Home Health services if the patient is still working at 65 years of age or older?

Yes. The patient can use Medicare. Further, if he or she is covered by the employer’s health insurance plan, that plan could be used in conjunction with Medicare benefits.

Does Medicare cover home visits?

Yes. However, the patient must meet the following conditions:

  • The patient’s physician has established a plan of care, including the request of Home Health care services.
  • The patient requires assistance to leave the home.
  • The patient is in need of a nurse’s care or requires reasonable speech or physical therapy that is considered a necessity throughout the completion of care.
  • The care needed is part-time and intermittent.

How is Hospice care different from other Home Health services?

Home Health focuses on patient recovery. Hospice focuses on facilitating comfort and providing support when recovery is no longer an option. Hospice care is provided by an interdisciplinary team of specialists including physicians, nurses, grief support counselors, social workers, aides, and volunteers. At Home Health Plus, hospice centers on the patient and family. Family focus is imperative, as caregivers must feel empowered to care for the patient. Furthermore, family members must be prepared to manage the inevitable grief that accompanies this process. That is why our entire team supports the family while hospice care is actively being provided to the patient, along with offering grief counseling and bereavement after the loved has passed.

What should the patient do if the doctor does not recommend or mention Home Health care?

The patient and their family should always feel free to discuss this type of care with their health care professional(s) and even their friends, because it is necessary to prepare for the type of care the patient wishes to receive at the end of life.

What is the Community Services Program?

Comprised of a Community-Based Alternative Program (CBA), Primary Home Care (PHC) and Family Care (FC), the Community Services Program provides in-home care to persons with disabilities who would otherwise require the level of care provided in a nursing facility.

Who qualifies for Community Services?

CBA delivers home and community-based medical services to patients over the age of 21, and includes comprehensive services ranging from highly-skilled licensed nursing to minor home modifications. Participants must be Medicaid-eligible in the community under SSI, MAP-protected status or meet income and resource requirements for Medicaid benefits in nursing facilities.

PHC and FC are non-medical personal care services provided by a supervised Personal Care Attendant, who performs tasks based on individual need and has been trained by experienced personnel. PHC is prescribed by a physician for Medicaid patients whose health problems cause them to be limited in performing activities of daily living, which is not a requirement for FC services. PHC participants must be at least 21 years of age, in need of assistance with at least one personal care task, and have Medicaid or meet certain financial requirements. FC participants must be at least 18 years of age and have met specified functional needs criteria, as determined by a state-certified caseworker.

For more information on CBA, PHC and FC visit the TX Dept. of Aging & Disability Services website www.dads.state.tx.us

How Can I Contact Home Health Plus?

Our exceptional team of professionals is available from 8:00 to 5:00, Monday through Friday, for consultation or visits as needed. We also provide access to an on-call service 24 hours a day, seven days a week. View the map to find a location near you, or call the Home Health Plus main number at (214) 341-6868. We are looking forward to being of service.

Where can I learn more about Home Health Plus services?

We appreciate you for your interest in Home Health Plus. There are a few different avenues for you to learn more about our services. On a high level, you may wish to visit our services page or request a brochure. You can also find more information about us on Facebook, Twitter and Google Plus. However, if you are a patient, caregiver or family member in need of home care, hospice or community services, we strongly encourage you to give us a call. Our exceptional team of professionals would be delighted to answer any of your questions. We are available from 8:00 to 5:00, Monday through Friday or request a brochure. View the map to find a location near you, or call the Home Health Plus main number at (214) 341-6868. We are looking forward to being of service.